Privacy Policy

Last updated: 24 January 2026

Welcome to Heavenly-Gift Ministries (“we”, “our”, or “us”). We respect your privacy and are committed to protecting your personal information in line with the Protection of Personal Information Act, 2013 (POPIA) of South Africa. This Privacy Policy explains how we collect, use, share, store, and protect your information when you use our website.

1. Responsible Party

For purposes of POPIA, Heavenly-Gift Ministries is the “Responsible Party” (the organisation that determines why and how your personal information is processed).

2. Personal Information We Collect

We may collect the following categories of information:

  • Contact details you submit voluntarily (e.g., name, email address, and message content).
  • Usage and technical data (e.g., browser type, device information, pages visited, date/time of visits, IP address logs where required for security).
  • Download statistics (anonymous or aggregated counts) for documents such as PDFs/magazines.

We aim to collect only what we need for the purposes described below (data minimisation).

3. Why We Collect Your Information (Purpose of Processing)

  • To respond to enquiries or messages you send us.
  • To provide access to content and services on the website.
  • To improve website performance, content, and user experience.
  • To maintain website security, prevent fraud/abuse, and ensure system integrity.

4. Lawful Basis for Processing (POPIA)

We process personal information only when we have a lawful reason under POPIA, including:

  • Consent (for example, when you submit a contact form).
  • Legitimate interests (for example, to keep the website secure and functioning properly).
  • Legal obligations (where applicable).

5. Cookies and Similar Technologies

Our website may use cookies or similar technologies to remember preferences and improve functionality. You can disable cookies via your browser settings. Some website features may not work correctly if cookies are disabled.

6. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share limited information with trusted service providers who help us run the website (for example, hosting or analytics providers), only for the purposes described in this policy and subject to appropriate safeguards.

7. Security Safeguards

We take reasonable technical and organisational measures to protect your personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction. No online system is 100% secure, but we work to keep our safeguards appropriate and up to date.

8. Retention (How Long We Keep Information)

We keep personal information only for as long as necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law.

9. Your Rights Under POPIA

Subject to POPIA, you may have the right to:

  • Request confirmation whether we hold personal information about you.
  • Request access to your personal information.
  • Request correction, deletion, or destruction of your personal information (where applicable).
  • Object to the processing of your personal information in certain circumstances.
  • Withdraw consent where processing is based on consent.
  • Lodge a complaint with the Information Regulator (South Africa).

10. International Transfers

Our hosting or service providers may store or process data outside South Africa. Where personal information is transferred across borders, we will take reasonable steps to ensure appropriate protection as required by POPIA (for example, by using reputable providers and contractual safeguards where applicable).

11. Children’s Privacy

This website is intended for general audiences and ministry purposes. We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us so we can take appropriate steps.

12. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

13. Contact Us

If you have questions or requests relating to privacy, please contact us using our website contact page.